At GoodTimeUSA.shop, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Returns
You have 30 days from the date of delivery to initiate a return. Items must be unused, unwashed, and in their original condition with tags attached. Please contact our customer support team at [Insert Contact Email] to start the return process.

2. Non-Returnable Items
Certain items, such as clearance items, gift cards, and personalized products, may not be eligible for return. Please check product details or contact us if you’re unsure.

3. Refunds
Once we receive and inspect your return, we’ll notify you via email. Approved refunds will be issued to your original payment method within 5-10 business days. The timing may vary depending on your bank or card issuer.

4. Return Shipping Costs
Return shipping costs are the customer’s responsibility unless the item was incorrect or damaged upon arrival. In such cases, please contact us to arrange a prepaid return label.

5. Exchanges
We currently do not offer direct exchanges. If you need a different size or product, please return the original item and place a new order.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We’ll arrange a replacement or issue a full refund at no additional cost.

7. Late or Missing Refunds
If you haven’t received your refund within the stated time frame, please check with your bank or credit card company first. If there are still issues, contact us at [Support@goodtimeusa.shop] for further assistance.

8. Contact Us
For any questions regarding our refund policy or to initiate a return, reach out to our support team at [Support@goodtimeusa.shop].